Technology in the hospitality industry – exploring the very latest trends
Technology is advancing at a faster pace than ever before, and this is changing both the expectations of patrons as well as the way in which the hospitality industry conducts its business. Some of the trends in industry are leading to great improvements and savings for hospitality industry companies; while some are changing how hotel developers plan their buildings, infrastructure, management structure and staffing requirements.
Thanks to digital innovation and social media, guests also expect digital interactions with the hotel to be personalized. When investing in digital apps for check-ins, room service and other customer-oriented digital interactions, hotel operators are investing in systems and technologies that can personalize the experience for guests
Wi-Fi infrastructure overhauls
Nowadays, hotel guests who travel with devices such as phones, tablets and computers no longer see Wi-Fi as a perk, but as a must-have when they check in at a hotel.
Hotel guests expect to be able to connect to the internet seamlessly and without too many interruptions, leading hotels to invest in better, faster Wi-Fi infrastructure so that people can do business and use their technology devices with ease when they book their stay.
Converged LANs to support multiple services
Converged local area networks (LANs) will also help hotels to create more intelligent buildings. A variety of computer-based building services can be automated in order to control lighting, refrigeration, air-conditioning and heating. Besides reducing energy consumption, converged LANs can also be set up to provide a smarter, more personal experience. If a guest is known to prefer his or her room temperature at 18°C with the lights dimmed to 65%, for example, this can be programmed before the guest checks in at the hotel
Marketing, management and hotel developers can no longer work in silos and these technology trends are giving them the opportunities, tools and solutions they need to create memorable experiences that can lead to positive change and growth in the industry.
The Future is Here
Certainly, the newest trends in hotel technology are powering the guests by setting up an upgraded way of communication. The hoteliers would be completely able to unlock the potential of the hospitality sector. Undoubtedly, they offer an enriching experience to their guests and crave a name for themselves in the hotel industry, in the present as well as in the future too!
For hospitality industry, Samsung display solutions elevate the guest experience and streamline operations by transforming high-traffic areas into visual showpieces, making guest rooms feel like home, and simplifying back-of-house communication. Make each stay memorable with Samsung.
Outdoor signage
Showcase your brand and make a statement with vibrant signage that will capture your customers’ attention.
Make a lasting impression
Showcase timely content or captivating images on a larger-than-life microLED display in virtually any space – from the lobby to luxury suites.
Upgrade in-room experience
Guests increasingly expect a better-than-home feel when they travel – and Samsung delivers.
Maximize efficiency
Leverage digital display technology to streamline service and operations, simplify back-of-house communication, and centralize content management.
The Fusion Platform is maybe the most versatile and intelligent network services platform that hospitality has ever seen. It covers the most critical guest and staff applications as well as the hoteliers’ digital strategy needs, giving you full control over your network and services.
We Turn Stays into Returns
Welcoming your guests for yet another stay is a confirmation of their satisfaction – and a great way to increase revenues. But for them to return, understanding their behaviors and needs is vital.
Our portfolio ranges from property management software, hospitality analytics, interactive TV systems, internet access, guest content, locks, and mobile keys to managed networks. We have a comprehensive data-centric offering with a low CAPEX footprint.
We offer solution around Digital display, signage, IPTV
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